The ICO summary of 2015 is both reassuring and disturbing in equal measure

Since the law changed in April 2015, the ICO has found it much easier to prosecute and fine companies for cold calling and nuisance calls, as the burden of proof has been reduced from causing “serious damage and distress” to causing a “nuisance”.

As a result, the total amount of fines imposed has trebled to over £1.1m.

There are a further £1m-worth of fines in the pipeline in existing, ongoing investigations.

The BBC article is, as always, here, and includes the naming and shaming of the biggest culprits towards the end of the article.

Mind you, how long does it take to even MAKE six million nuisance calls. And they’re only a nuisance if they’re answered, we would have thought, so how many more were they making that went unanswered?!

The irony of a firm being fined for making nuisance calls advertising call blocking services, however, may be too much for us to bear…

Hopefully this will lead to us all having a Happy (and quieter) New Year.

All the best from Consumer, Fight Back!

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Harrods are trying to kill you

Cheese recall. Contains E. COLI!!!!!

Details here.

EE admits defeat and recalls all powerbars

They overheat.

They were free.

You get what you pay for.
Full story, courtesy of MoneySavingExpert, here.

The food recalls continue

Co-operative Food Loved by Us 10 Piece Empanada Selection – contains shellfish

Marks & Spencer Vegetable Crispbake – contains egg

Eat Natural ‘Fruits and Fibre with coconut, apricots, oats and spelt flakes breakfast bar’ – contains peanuts

Another cold calling firm receives a heavy fine

A company calling themselves the National Advice Clinic made almost six million nuisance calls in the space of six months.

This fine is particularly important because many of those contacted by the company, which also trades as the Industrial Hearing Clinic and the Central Compensation Office, were on the Telephone Preference Service which is supposed to stop people receiving unsolicited cold calls.

As a result, almost 2,000 complaints were made to the industry regulator Ofcom.

They have been fined £850,000.

More info, as ever, here.

Product recall: Asda curry in a cheese sauce wrapper

Asda has withdrawn certain pots of its Cheese Sauce Mix with a ‘best before’ end date of November 2016 because the pots contain a curry sauce mix. The incorrect label does not mention the presence of mustard and wheat. This means the product is a possible health risk for anyone with an allergy to mustard and/or wheat or an intolerance to gluten.

Full details here.

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