The ICO summary of 2015 is both reassuring and disturbing in equal measure

Since the law changed in April 2015, the ICO has found it much easier to prosecute and fine companies for cold calling and nuisance calls, as the burden of proof has been reduced from causing “serious damage and distress” to causing a “nuisance”.

As a result, the total amount of fines imposed has trebled to over £1.1m.

There are a further £1m-worth of fines in the pipeline in existing, ongoing investigations.

The BBC article is, as always, here, and includes the naming and shaming of the biggest culprits towards the end of the article.

Mind you, how long does it take to even MAKE six million nuisance calls. And they’re only a nuisance if they’re answered, we would have thought, so how many more were they making that went unanswered?!

The irony of a firm being fined for making nuisance calls advertising call blocking services, however, may be too much for us to bear…

Hopefully this will lead to us all having a Happy (and quieter) New Year.

All the best from Consumer, Fight Back!

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Another cold calling firm receives a heavy fine

A company calling themselves the National Advice Clinic made almost six million nuisance calls in the space of six months.

This fine is particularly important because many of those contacted by the company, which also trades as the Industrial Hearing Clinic and the Central Compensation Office, were on the Telephone Preference Service which is supposed to stop people receiving unsolicited cold calls.

As a result, almost 2,000 complaints were made to the industry regulator Ofcom.

They have been fined £850,000.

More info, as ever, here.

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